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"Webfusion have been superb. Their customer service is great. The guys there respond very quickly and go above and beyond to help."
Jon Harvey technical director at Sonaa
Digital agencies are always at the cutting edge of the web. Clients commission them to come up with great ideas and to produce stunning websites, often using the latest technologies to great effect.
Sonaa, which positions itself as 'the biggest little agency in town', is no different. The 11-person strong team at this award-winning company has produced a number of high-profile websites for clients like Disney, Nickelodeon, LEGO and BBR.
When you're running campaigns for big name clients like these, reliability is paramount. When an advertising campaign goes live, you need to be absolutely sure the supporting website is available and responsive.
That's why Sonaa relies on Webfusion hosting for many of the campaign sites it builds for its clients. The agency also uses Webfusion to host its own website, and develops many of its projects on a Webfusion platform.
Sonaa was formed by Pat Fahy and Bal Takhar in 2005. Having both worked for large creative agencies, the pair aimed to offer clients the best of both worlds: big-company experience and professionalism combined with boutique agency levels of personal service and communication.
Jon Harvey is technical director at Sonaa. He's been highly impressed with Webfusion's standard of service. "Webfusion have been superb," he says. "Their customer service is great."
And when the agency has had to seek assistance, they've never been let down. "The support team are great," reckons Jon. "The guys there respond very quickly and go above and beyond to help."
A growing business, Sonaa is focused on expanding its digital portfolio, particularly looking to take on new clients in the retail and leisure sectors.
And Jon has been so impressed with the Webfusion service that he expects Sonaa's relationship with Webfusion to expand. "We will continue to use Webfusion as our hosting partner of choice," he reckons.
As the agency takes on more important work for big clients, rock-solid hosting is going to be an essential part of their service.
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